Privacy Policy

Welcome to 247 Taxi Cabs. Your privacy is important to us, and we are committed to protecting the personal information you share with our company. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and taxi booking services.

Information We Collect

When you use our website or book a taxi service with us, we may collect the following information:

Full Name
Phone Number
Email Address
Pickup and Drop-off Locations
Booking Details
Payment Information
IP Address and Browser Information

This information is collected to provide safe, reliable, and efficient taxi services.

How We Use Your Information

We use your information for the following purposes:

To confirm and manage taxi bookings
To provide customer support
To improve our website and services
To process payments securely
To send booking confirmations and updates
To comply with legal obligations

We never sell or rent your personal information to third parties.

Data Protection & Security

We implement suitable security measures to protect your personal information from unauthorized access, misuse, or disclosure. All customer details are handled securely and confidentially.

Cookies Policy

Our website may use cookies to improve user experience and website functionality. Cookies help us analyze website traffic and understand customer preferences.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers for payment processing, analytics, or communication services. These providers only access information necessary to perform their services securely.

Booking Cancellation Policy

At 247 Taxi Cabs, customers may cancel their booking free of charge if the cancellation request is made at least 44 hours before the scheduled pickup time.

Single Booking Cancellation

Single bookings canceled before 44 hours are fully refundable.
Cancellations made within 44 hours of pickup may incur cancellation charges.

Multiple Booking Cancellation

For multiple or return bookings, each booking is treated separately.
Any journey canceled before 44 hours qualifies for cancellation without extra charges.
Late cancellations may be partially charged depending on the booking type and reserved vehicle.

We reserve the right to cancel bookings due to unforeseen circumstances, operational issues, or safety concerns.

Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your information where legally applicable
Opt out of promotional communications

To exercise these rights, please contact us directly through our website.